How can we help?

Set up your account and learn the basics of VETR.

• What is VETR?
• Welcome to VETR — Your First 10 Minutes
• Getting started with VETR (15-minute walkthrough)
• Set up your organization
• Complete your company profile
• Invite your team and assign roles

Value, Experience, Teaming, Responsiveness — how scoring works.

• The VETR methodology explained
• The Value pillar
• The Experience pillar
• The Teaming pillar
• The Responsiveness pillar
• Reading your VETR Score
• Reading the VETR Score™

Upload, parse, and track solicitations.

• Uploading an RFP
• How the AI RFP Parser works
• Section L vs Section M
• Tracking amendments

Compliance matrix, FAR clauses, and showstoppers.

• The compliance matrix
• Showstoppers
• FAR clause tracking
• The Bid Integrity gate
• Understanding the compliance matrix

Build, edit, and review winning proposals with AI.

• How the RFP Parser Works
• Creating a proposal
• The outline builder
• Editing sections in the editor
• The AI Content Copilot
• Color-team reviews
• Win probability
• Exporting your proposal

Partners, AI teaming recommendations, and agreements.

• The partner library
• AI teaming recommendations
• Teaming agreements and workshare

Records, CPARS, STAR narratives, and relevance.

• Adding past-performance records
• STAR narratives and CPARS
• Relevance matching
• Past-performance questionnaires
• Generating case studies

Post-award delivery: deliverables, the Studio, and the agent.

• Delivery Studio overview
• Deliverables and milestones
• Generating work-product in the Studio
• The prototype canvas
• The Autonomous Delivery Agent
• The CPARS flywheel

How AI powers VETR, token budgets, and the Help Assistant.

• How AI powers VETR
• Your AI token budget
• Platform AI vs bring-your-own-key
• The Help Assistant
• AI and your data
• Generating proposal sections with AI

Dashboards, metrics, and delivery analytics.

• Dashboards and metrics
• Delivery analytics

Plans, trials, coupons, referrals, and invoices.

• Billing & Subscription FAQ
• Plans and limits
• Trials and founding-member pricing
• Using coupons
• The referral program
• Managing your subscription
• Managing your subscription
• Cancelling or pausing your account

SAM.gov, Google, HubSpot, Klaviyo, DocuSign, and the API.

• SAM.gov and Grants.gov
• Integrating SAM.gov
• Google integration
• HubSpot and Klaviyo
• API tokens and webhooks

Organization settings, roles, notifications, and security.

• Organization settings
• Roles and permissions
• Notification preferences
• Security and your data

Common errors, fixes, and getting support.

• Common issues and fixes
• RFP parsing issues
• Email and notification issues
• Why can't I access a feature?
• Contacting support

GovCon and VETR terms explained.

• VETR & GovCon glossary

Public API documentation.

• API Tokens & Authentication

Upload, parse, and organize RFPs.

• Uploading your first RFP

Configure your organization, NAICS, branding.

• Setting up your organization profile
• Adding NAICS codes to your profile

Invites, roles, per-proposal permissions.

• Inviting teammates